Legal Assistant – Care

At PCB Solicitors LLP we believe that our clients deserve the best in service and advice. From Litigation and Dispute Resolution to Criminal Law, or Family Matters through to Residential Property and Commercial Property, and sound advice about Wills, we pride ourselves on standing out from the crowd with an approachable team who share a can-do attitude.

PCB Solicitors LLP is a modern partnership of Solicitors with offices in Shrewsbury, Church Stretton, Knighton, Telford, and Ludlow. Wherever we have an office, we dedicate ourselves to the service of the local and surrounding community. Working in Shropshire and Mid-Wales provides the opportunity to live and work in an idyllic rural environment.

PCB Solicitors LLP has been awarded a range of Quality Standards including the Lexcel Quality Mark and CQS accreditation by the Law Society for standards of practice management, demonstrating our commitment to quality and service is absolute.

We have an excellent opportunity for a full time Legal Assistant to join our Care department, to be based at our Telford or Shrewsbury office, depending on the preference of the successful candidate. Day to day you will be expected to assist Care and Family Lawyers with matters which include public law children (care proceedings), private law children, as well as all aspects of family law. Ideally, we are looking for someone who has previous experience working in a legal administration role.

We are looking for a dynamic, self-motivated individual who enjoys engaging in business development and will support the growth of the department and firm. The successful candidate will work as part of a friendly, supportive, and approachable team and will be expected to travel to other offices to meet clients as may be necessary.

You will receive a competitive salary depending on your experience and qualifications and will work within a company who are committed to the highest levels of client satisfaction.

Job Responsibilities:

· Dealing with clients from the outset, answering phones, greeting clients at the office, and liaising between the client and Lawyer,

· On boarding clients such as organising appointments, either face to face or via telephone and taking initial instructions from clients,

· Managing calendars, records, and court timetables, 

· Drafting legal documentation whilst complying with relevant case law and SRA regulations,

· Providing excellent client care in line with PCB Solicitors standards,

· Build strong client relationships with new and existing clients.

Essential Skills:

· Highly organised with precise attention to detail,

· Experience with MS office applications preferable,

· Experience using case management systems such as ALB,

· Ability to work under pressure and retain high levels of confidentiality at all times,

· Proven internal and external communication skills,

· Maintain your continuing professional development requirements,

· Work in a collaborative manner within the team and wider firm,

· Proactive and self-motivated with the ability to work independently,

· Have a positive approach and strong work ethic.

Desirable Skills:

· Experience working in Family Law,

· Experience in Legal Aid is an advantage.

Job Types:

· Full time, Permanent.


· Monday to Friday, 35 hours per week.

Place of work:

· Telford/Shrewsbury: reliably commute or plan to relocate before starting work (required).


· Legal Assistant experience is an advantage,

· Experience in Childcare Law is an advantage.


· £22,000.00 to £23,900.00, per annum, depending on qualifications and experience.

Please contact Emma Baugh HR Administrator with a covering letter and CV.